19:0956(114)CA - Treasury, Customs Service, Region IV, Miami, FL and NTEU -- 1985 FLRAdec CA
[ v19 p956 ]
19:0956(114)CA
The decision of the Authority follows:
19 FLRA No. 114 DEPARTMENT OF THE TREASURY UNITED STATES CUSTOMS SERVICE REGION IV, MIAMI, FLORIDA Respondent and NATIONAL TREASURY EMPLOYEES UNION Charging Party Case No. 34-CA-30615 DECISION AND ORDER The Administrative Law Judge issued the attached Decision in the above-entitled proceeding, finding that the Respondent had engaged in the unfair labor practices alleged in the complaint, and recommending that it be ordered to cease and desist therefrom and take certain affirmative action. The Respondent and the Charging Party filed exceptions to the Judge's Decision, and the Charging Party filed a response to the Respondent's exceptions. Pursuant to section 2423.29 of the Authority's Rules and Regulations and section 7118 of the Federal Service Labor-Management Relations Statute (the Statute), the Authority has reviewed the rulings of the Judge made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. Upon consideration of the Judge's Decision and the entire record, the Authority hereby adopts the Judge's findings, /1/ conclusions, and recommended Order. /2/ ORDER Pursuant to section 2423.29 of the Federal Labor Relations Authority's Rules and Regulations and section 7118 of the Federal Service Labor-Management Relations Statute, the Authority hereby orders that the Department of the Treasury, United States Customs Service, Region IV, Miami, Florida, shall: 1. Cease and desist from: (a) Interfering with, restraining, or coercing John Brothers, or any other employee, in the exercise of rights assured by the Federal Service Labor-Management Relations Statute, by commenting during the course of a detail selection process concerning the negative effect of John Brothers' official position in, or activities on behalf of, the National Treasury Employees Union, or any other labor organization. (b) Discouraging membership in a labor organization by refusing to assign John Brothers to any detail because of his official position in, or activities on behalf of, the National Treasury Employees Union. (c) In any like or related manner interfering with, restraining, or coercing its employees in the exercise of their rights assured by the Federal Service Labor-Management Relations Statute. 2. Take the following affirmative action in order to effectuate the purposes and policies of the Statute: (a) Include John Brothers in the group award given to employees of the United States Customs Service, Norfolk District, who were assigned to the Automated Cargo Clearance Enforcement Processing Techniques Program during the period September 6, 1983 to October 26, 1983, and pay to him the sum of $100.00, the amount awarded to all of the employees who participated in the group award. (b) Post at its facilities at the United States Customs Service, Region IV, Miami, Florida, and United States Customs Service, Norfolk District, Norfolk, Virginia, copies of the attached Notice on forms to be furnished by the Federal Labor Relations Authority. Upon receipt of such forms they shall be signed by the Regional Director, United States Customs Service, Region IV, Miami, Florida, or a designee, and shall be posted and maintained for 60 consecutive days thereafter in conspicuous places, including bulletin boards and other places where notices to employees are customarily posted. Reasonable steps shall be taken to insure that such Notices are not altered, defaced, or covered by any other material. (c) Pursuant to section 2423.30 of the Authority's Rules and Regulations, notify the Regional Director, Region III, Federal Labor Relations Authority, in writing, within 30 days from the date of this Order, as to what steps have been taken to comply herewith. Issued, Washington, D.C., August 23, 1985 Henry B. Frazier III, Acting Chairman William J. McGinnis, Jr., Member FEDERAL LABOR RELATIONS AUTHORITY NOTICE TO ALL EMPLOYEES PURSUANT TO A DECISION AND ORDER OF THE FEDERAL LABOR RELATIONS AUTHORITY AND IN ORDER TO EFFECTUATE THE POLICIES OF CHAPTER 71 OF TITLE 5 OF THE UNITED STATES CODE FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS WE HEREBY NOTIFY OUR EMPLOYEES THAT: WE WILL NOT interfere with, restrain, or coerce John Brothers, or any other employee, in the exercise of rights assured by the Federal Service Labor-Management Relations Statute, by commenting during the course of a detail selection process concerning the negative effect of John Brothers' official position in, or activities on behalf of, the National Treasury Employees Union, or any other labor organization. WE WILL NOT discourage membership in a labor organization by refusing to assign John Brothers to any detail because of his official position in, or activities on behalf of, the National Treasury Employees Union. WE WILL NOT in any like or related manner interfere with, restrain, or coerce our employees in the exercise of their rights assured by the Federal Service Labor-Management Relations Statute. WE WILL include John Brothers in the group award given to employees of the United States Customs Service, Norfolk District, who were assigned to the Automated Cargo Clearance Enforcement Processing Techniques Program during the period September 6, 1983 to October 26, 1983, and pay to him the sum of $100.00, the amount awarded to all of the employees who participated in the group award. (Activity) Dated: . . . By: (Signature) (Title) This Notice must remain posted for 60 consecutive days from the date of posting, and must not be altered, defaced, or covered by any other material. If employees have any questions concerning this Notice or compliance with its provisions, they may communicate directly with the Regional Director for the Federal Labor Relations Authority, Region III, whose address is: 1111 18th Street, NW., Suite 700, P.O. Box 33758, Washington, D.C. 20033-0758, and whose telephone number is: (202) 653-8500. -------------------- ALJ$ DECISION FOLLOWS -------------------- Case No. 34-CA-30615 John M. Griesbaum, Esquire Glenda Hanthorn, Esquire For the Respondent Bruce D. Rosenstein, Esquire David B. Scholl, Esquire For the General Counsel Steven P. Flig, Esquire For the Charging Party Before: LOUIS SCALZO Administrative Law Judge DECISION Statement of the Case This case arose as an unfair labor practice proceeding under the provisions of the Federal Service Labor-Management Relations Statute, 92 Stat. 1191, 5 U.S.C. 7101, et seq. (hereinafter referred to as "the Statute"), and the Rules and Regulations issued thereunder. It was alleged in the complaint that on or about July 26, 1983, the Department of the Treasury, United States Customs Service, Region IV, Miami, Florida (Respondent), by the act of Chief Customs Inspector, Richard Boner, an agent of the Respondent at Respondent's Norfolk, Virginia, District Office, informed John Brothers, a National Treasury Employees Union (hereinafter referred to as "Charging Party," or "Union") official, that Brothers had not been selected for detail to the Automated Cargo Clearance and Enforcement Processing Techniques (ACCEPT) team because of his position in Chapter 136 of the Union, and because of his activities on behalf of the Union. It was further alleged that during July of 1983, the Respondent, through Boner, informed certain bargaining unit employees that Brothers would not be considered for selection on the ACCEPT team because of the reasons outlined. It was alleged that the conduct outlined was violative of Section 7116(a)(1) of the Statute, and that Respondent's decision to exclude Brothers from the ACCEPT team was violative of Section 7116(a)(2) of the Statute. Counsel representing the General Counsel seeks a cease and desist order, the posting of an appropriate notice, and an order that Brothers be included in a group award conferred upon Norfolk District employees who initially served on the ACCEPT team. The Respondent argues in defense that Brothers would not have been assigned to the ACCEPT team even in the absence of protected activity; that Brothers was not assigned for legitimate reasons; that there is insufficient evidence to show a violation of Section 7116(a)(2); and lastly that inclusion of Brothers in the group award conferred upon employees who first served on the ACCEPT team is a remedy which may not be ordered by the Authority. The Parties were represented by counsel during the hearing and were afforded full opportunity to be heard, adduce relevant evidence, and examine and cross-examine witnesses. Based upon the entire record herein, including exhibits and other relevant evidence adduced at the hearing, /3/ and briefs filed by counsel representing the Respondent and General Counsel, I make the following findings of fact, conclusions and recommendations. Statement of Facts The ACCEPT Program The ACCEPT Program involved the introduction of computer capability to process data for the purpose of determining whether or not cargo should be subjected to physical examination by Customs Inspectors. It was designed to utilize manpower more efficiently by identifying "higher risk" cargo for extensive examination, and by releasing remaining cargo without subjecting it to physical examination. The Port of Norfolk was selected as a test area for the introduction of the ACCEPT Program nationally by the Customs Service. This decision was made in June of 1983. Actual operation was scheduled for early September of 1983, to coincide with the annual rotation of Customs Service personnel in Respondent's Norfolk District. Responsibility for implementing the program in the Norfolk District was assigned to Albert Tennant, Assistant District Director, Inspection and Control Division, Norfolk District; and to Richard Boner, Chief Inspector, Inspections Branch, Inspection and Control Division, Norfolk District Headquarters. /4/ In order to initiate the program in the Norfolk District, Senior Customs Inspector Paul Shock, and Customs Inspector Allen Fuller were selected by Tennant and Boner to plan the program, formulate procedures, write guidelines, and recommend capable employees for detail to the program during the initial startup period. /5/ On a date late in July of 1983, Boner, Shock and Fuller met to discuss plans for the program. Shock and Fuller identified the employees that they felt should be detailed to the ACCEPT team. Among others, they identified John Brothers, President of Chapter 136 of the Union as a candidate. The record disclosed that Brothers was the Union's point of contact with Norfolk District management officials. He determined whether the Union would request negotiations, represented the Union in connection with negotiations, represented employees in grievance matters and processed unfair labor practice charges. Prior to July of 1983, Brothers, while acting as the Union's representative, had dealt directly with Boner in negotiating sessions, and in the processing of grievance and arbitration matters. In addition, management officials of the Norfolk District were formally apprised that Brothers was the President of Chapter 136, and that he was authorized to represent the Union in dealings with the Norfolk District. The Decision to Exclude Customs Inspector Brothers from the ACCEPT Program A number of the candidates identified by Shock and Fuller were accepted by Boner; however, he refused to approve Brothers, stating that he "didn't think it would be best for John to be in there because it might lessen his integrity if he had to negotiate the impact bargaining-- the impact of the unit." (Tr. 94, 113). /6/ The statement quoted, taken from Boner's testimony at the hearing, was recalled by Fuller in terms indicating substantially the same meaning. Fuller testified that Boner said Brothers was a "a good inspector," but that he (Boner) "would hesitate to place him in the ACCEPT office initially because . . . he felt it would compromise his position as union president." (Tr. 58). Boner gave Shock and Fuller no other reason for his decision because he "did not want to make it look like (he) was trying to whitewash anything." (Tr. 116-117). Boner freely admitted that "because of (his) prior experience . . . in the union chapter, . . . (Boner knew) that (he) had stepped into certain areas." (Tr. 117) /7/ On July 26, 1983, after Boner's conversation with Shock and Fuller, Tennant invited Brothers to meet with him to discuss the ACCEPT Program. Brothers attended the meeting in his capacity as a representative of the Union, Tennant briefed Brothers concerning the background and purpose of the program. The record disclosed that some members of the bargaining unit had expressed concern that the program would result in reductions in personnel levels as a result of anticipated reductions in the number of cargo inspections. Tennant assured Brothers that he would be receiving a copy of documents reflecting proposed policy and procedures relating to the subject so that the Union would be able to determine whether the Union should request negotiations concerning implementation of the program. Upon leaving Tennant's office, Brothers was met by Boner, and was invited into Boner's office to discuss the same subject. /8/ Boner noted the importance of the program, stressed the need to assign "good inspectors" to the detail, and stated that Shock and Fuller had recommended Brothers for the ACCEPT team. Boner informed Brothers that their suggestion had been vetoed by Boner because of Brothers' Union position (Tr. 21). He informed Brothers that since he would probably be negotiating with management concerning the ACCEPT Program, he (Boner) wanted to preserve Brothers' integrity as a Union negotiator (Tr. 21, 28, 101-102). In reply Brothers advised Boner that he did not need Boner's help for the purpose of preserving his integrity with bargaining unit employees (Tr. 21), and that he did not think that his Union work should be a factor in Boner's consideration of the issue (Tr. 102). Boner provided no other reason for his decision to exclude Brothers, and at the hearing testified that he "didn't want it to sound like (he) was trying to whitewash or pan (his) way out (of) the thing." (Tr. 118). Brothers was extremely interested in the assignment to the ACCEPT team because he thought it would enhance his prospects for promotion. Following the meeting with Boner, he contacted Inspectors Shock and Fuller and they confirmed that Boner had in fact rejected Brothers for the detail because of Brothers' position in the Union (Tr. 26). Implementation of ACCEPT Program and Group Award Made to Initial ACCEPT Team Elements relating to the ACCEPT Program were made the subject of local negotiations at the end of August, and the beginning of September in 1983. Boner and Brothers were both involved in these negotiations on behalf of Respondent and Union respectively. Those employees finally assigned to the initial ACCEPT team included two senior Customs Inspectors, five journeyman Customs Inspectors, one Customs Inspector trainee, and two Inspectional Aids (Tr. 65, Jt. Exh. No. 3). Elements of the initial detail commenced work during the first week of September 1983. The detail became operational on September 12, 1983. Charles F. Callis, a Supervisory Customs Inspector, assigned to direct the initial group of employees detailed, recommended that employees assigned to the team from September 12, 1983, through October 26, 1983, be given a group award in the amount of $300.00 for each member of the group. /9/ An award in the amount of $100.00 was approved by the Customs Service for each member of the group other than Supervisory Customs Inspector Callis, and employees who had transferred out of the group before completion of the initial phase of the operation (Tr. 121). /10/ In a discussion with Supervisory Customs Inspector Callis after the group award was made, Brothers was informed that the award was based upon the work of the group as a whole, and that if Brothers had been assigned to the initial ACCEPT team during the period in question, he also would have been the recipient of a $100.00 award (Tr. 32-33). This evidence was not contradicted. The record establishes that under the terms of "Merit Promotion" provisions of the collective bargaining agreement, such an award must be given consideration when a bargaining unit employee is being evaluated for the purpose of promotion (Jt. Exh. No. 2, Article 17, Section 8. A.). /11/ Counsel representing the Respondent endeavored to establish through Boner's testimony that Brothers was not assigned to the ACCEPT team because of considerations involved in the rotation of assignments. It was contended that such consideration made it necessary to utilize Brothers elsewhere in the Norfolk District. /12/ Boner also asserted that Brothers tended to be "picayunish about things." (Tr. 110). However, Boner never informed anyone of these negative factors, and he did not otherwise attribute his decision to these considerations at the time that the decision was formulated (Tr. 119). The record does indicate that Boner did want employees on the detail who "followed . . . instructions without any problems or any questions . . . . " (Tr. 109). He sought employees who would make necessary changes without questioning (Tr. 109). He suggested that Brothers did not meet these requirements (Tr. 109, 116). However, Boner's testimony established that Brothers had a way of meticulously dissecting things, and that this was done "in an extremely good fashion to the benefit of the Customs Service." (Tr. 109). /13/ He was characterized as a seasoned Customs Inspector "who could do a good job on the piers." (Tr. 110-111, 115). Boner testified: Mr. Brothers is a highly qualified inspector. He has served at National Headquarters Training Center as an instructor. I recommended him for awards. (Tr. 116). On September 8, 1983, a charge based on alleged violations of Sections 7116(a)(1) and (2) of the Statute was filed (G.C. Exh. No. 1(a)). The record reflects the admission of evidence of negotiations entered into by Boner and Brothers, and Brothers and Tennant, to resolve allegations raised in the charge. These settlement negotiations occurred immediately prior to, and just after, the filing of the charge, and were related to the specific issues raised in the charge filed on September 8th (Tr. 26-29, 42-46, 50-52, 103-104; G.C. Exh. No. 2; Jt. Exh. No. 1). The parties did not object to the introduction of this subject into the record, and freely referred to key portions of such evidence in post-hearing briefs. In order to foster an atmosphere conducive to the settlement of unfair labor practice allegations, matters raised in connection with such settlement deliberations may not be admitted or considered. It is considered beneficial and necessary to assure to the parties involved in settlement discussions that matters raised in connection with their deliberations ultimately will not be admitted into evidence. U.S. Department of Air Force, Norton Air Force Base, A/SLMR No. 261 (1973), 3 A/SLMR 175; Directorate of Facility Engineers, Fort Richardson, Alaska, A/SLMR No. 946 (1977), 7 A/SLMR 1046; General Services Administration, National Archives and Records Service, A/SLMR No. 1113 (1978), 8 A/SLMR 979; National Labor Relations Board and its General Counsel and National Labor Relations Board, Region 29, A/SLMR No. 1143, 8 A/SLMR 1197, aff'd, 1 FLRA No. 28 (1979), 1 FLRA 220. The fact that the parties involved offered such evidence or otherwise acquiesced concerning its admission would not operate to modify the rules outlined. Accordingly, such evidence and argument is not considered a part of the record in this case, and no consideration has been accorded to evidence or argument pertaining to the settlement negotiations described. Discussion and Conclusions The complaint alleges that Section 7116(a)(1) violations were committed by the Respondent when Boner stated to Shock and Fuller, and later to Brothers, his reasons for excluding Brothers from the ACCEPT team. In both instances Boner clearly indicated that Brothers would not be assigned to the detail because of Brothers' position as a Union official. When speaking to Shock and Fuller, and later to Brothers, he made it clear that it was Brothers' Union position that had made it necessary for Boner to deny Brothers the opportunity to serve on the ACCEPT team. A determination of whether a statement violates Section 7116(a)(1) must take into consideration all of the circumstances surrounding the making of the statement. Internal Revenue Service, Mid-Atlantic Service Center, 4 A/SLMR 519, A/SLMR No. 421 (1974); U.S. Customs Service, Region IV, Miami, Florida, 1 FLRA No. 108 (1979), 1 FLRA 942; Veterans Administration Medical Center, Shreveport, Louisiana, 3 FLRA No. 65 (1980), 3 FLRA 429. That standard by which one may determine interference, restraint or coercion, is not the subjective perceptions of the employee, nor is it the intent of the employer. Rather the test is whether, under the circumstances of the case, the employer's conduct may reasonably tend to coerce or intimidate the employee, or, in the case of a statement, whether the employee could reasonably have drawn a coercive inference from the statement. The effect of the employer's statements must be judged in light of circumstances in which words, innocent in and of themselves, may be understood as threats. Federal Mediation and Conciliation Service, 9 FLRA No. 31 (1982), 9 FLRA 199; Department of the Treasury, Internal Revenue Service, Louisville District, 11 FLRA No. 64 (1983), 11 FLRA 290. It is clear that Boner's statements to Shock and Fuller fell within the purview of Section 7116(a)(1). The logical conclusion to be drawn from the statements was that assignment to a desirable detail would be denied to Brothers solely because he was a representative of Chapter 136. Boner's remarks conveyed the clear implication that participation in Union activities would affect an employee's opportunity to serve on new and challenging details, that participation in Union activity would preclude selection for interesting work assignments, and that an employee's career opportunities would be limited in the future if an employee served the Union in a representative capacity. Brothers had a right to assist and act on behalf of NTEU Chapter 136. These activities were protected under the provisions of Section 7102 of the Statute. Boner was the management official responsible for selecting the employees who would serve on the initial ACCEPT team. He was also Brothers' second-line supervisor, and this fact was known to Shock, Fuller and Brothers. The statements made to these individuals with respect to the reason for Brothers' non-selection, may reasonably be construed as interference, restraint or coercion within the meaning of Section 7116(a)(1). /14/ That is, the statements reasonably may be construed as having interfered with, restrained, and coerced these employees in the exercise of Section 7102 rights. /15/ Turning to the alleged violation of Section 7116(a)(2) arising out of Boner's decision to exclude Brothers from the ACCEPT team it is noted that in order to establish a violation of Section 7116(a)(2) there must be a showing that the alleged victim of discrimination was engaging in protected activity, that the agency had knowledge of such activity, and that the agency took action because of union animus. United States Department of Labor, 1 FLRA No. 120 (1979), 1 FLRA 1054; Veterans Administration Center, Leavenworth, Kansas, 1 FLRA No. 111 (1979), 1 FLRA 977; U.S. Customs Service, Region IV, Miami, Florida, 1 FLRA No. 108 (1979), 1 FLRA 942; Department of the Navy, Norfolk Naval Base, Norfolk, Virginia, 14 FLRA No. 97 (1984), 14 FLRA 731. The element of discriminatory motivation needed to establish a Section 7116(a)(2) violation may be inferred from circumstantial evidence. U.S. Customs Service, Region IV, Miami, Florida, supra, Veterans Administration Center, Leavenworth, Kansas, supra; Department of the Navy, Norfolk Naval Base, Norfolk, Virginia, supra. The Authority has also held that in examining discrimination where an employee asserts a facially lawful business justification for the alleged discriminatory action, it would examine such cases through an analysis similar to that used by the United States Supreme Court in Mt. Healthy City School District Board of Education v. Doyle, 529 U.S. 274 (1977) (involving conduct protected by the United States Constitution). The Authority has stated that the burden is on the General Counsel to make a prima facie showing that the employee engaged in protected activity and that the prohibited conduct was a motivating factor in the administrative action taken by the agency. Once this is established, the agency may avoid responsibility only by showing by a preponderance of the evidence that it would have reached the same decision or taken the same action even in the absence of protected activity. Internal Revenue Service, Washington, D.C., 6 FLRA No. 23 (1981), 6 FLRA 96; Veterans Administration, Medical and Regional Office Center, White River Junction, Vermont, 6 FLRA No. 68 (1981), 6 FLRA 381; Department of the Navy, Norfolk Naval Base, Norfolk, Virginia, supra. The record discloses that Brothers was engaged in protected representational activity on behalf of the Union. He was President of Chapter 136, and represented the Union on a wide range of issues in the Union's dealings with the Norfolk District, and with Chief Inspector Boner in particular. This representational activity included dealings with Assistant Director Tennant and Chief Inspector Boner relative to the implementation of the ACCEPT Program. Some of Brothers' contacts with Norfolk District management on this subject occurred before Brothers was apprised of Boner's decision to exclude Brothers from the ACCEPT team. From these circumstances and Boner's references to Brothers' Union position as a basis for Brothers' nonselection, it is abundantly clear that the agency was aware that Brothers was engaged in protected activity. The record also indicates that the decision to exclude Brothers from the detail was made solely because of Brothers' position as a Union official engaged in protected activity. Boner's statements admit this in large measure. He informed Shock, Fuller and Brothers that Boner's position as Union president, or as Union negotiator, was the impediment standing in the way of assignment to the ACCEPT team. He admitted during the course of the hearing that he wanted to assign employees to the ACCEPT team who would follow instructions without raising issues or questions, and that he sought employees who would make changes without questioning management. It may be inferred from the foregoing that Boner did not want a Union official assigned to the initial ACCEPT team. Counsel for the Respondent endeavored to establish that Boner's motive included no animus toward the Union by stressing the fact that Boner was merely endeavoring to help Brothers in some way by refusing to assign him to the team. He advised Shock and Fuller that assignment might lessen Brothers' integrity as a Union negotiator, and that assignment would compromise Brothers' position as president of the chapter. Similar language was used by Boner in his conversation with Brothers when he advised Brothers of his decision to exclude him because Boner wanted to preserve Brothers' integrity as a Union negotiator. Boner's testimony clearly reflects an acknowledgement that at the time he made the statements in question, he fully realized that he was engaging in prohibited conduct, (Tr. 116-118). These admissions tend to reflect the presence of union animus. Moreover, Boner had served as a union president for a two-year period and would have been aware of the frivolous or specious nature of his assertion that nonselection was necessary to protect Brothers. If this argument were carried to its logical extension, no bargaining unit employee would be able to engage in negotiations on behalf of a labor organization without risking the possibility of being eliminated as a candidate for details or work which might in the course of events be made the subject of labor-management negotiations. Boner was well aware that he was relying upon prohibited factors as the basis for nonselection; but he nevertheless decided to hold to his position despite Brothers immediate repudiation of Boner's statements at the conclusion of the Boner-Brothers meeting on July 26th. Efforts to attribute nonselection to facially lawful reasons associated with the periodic rotation of personnel, and Brothers' alleged picayunish nature, are also rejected as being pretextual. Neither of these factors were mentioned to Shock and Fuller, or to Brothers, despite Boner's realization at the time that he (Boner) had attributed nonselection to a factor which should not have been given consideration. Boner acknowledged the possibility that it would have been necessary to "whitewash" his rationale for nonselection in order to avoid challenge. In addition to the foregoing, Boner advised Shock and Fuller that Brothers was a "good inspector," and he did not then otherwise qualify this evaluation. He admitted at the hearing that Brothers' meticulous approach to work was done "in an extremely good fashion to the benefit of the Customs Service," that he was a seasoned Customs Inspector, that he was "highly-qualified," that he had served as an instructor for the Customs Service, and that Boner had recommended him for awards. He acknowledged that he had never before raised the issue of Brothers' lack of qualification for the assignment. This evidence also indicates the pretextual nature of Boner's belated attempt to impugn, Brothers' qualifications for the assignment. Other reasons may also be seen for not crediting Boner's attempt to establish that Brothers' services were needed elsewhere in the Norfolk District. Other than the self-serving assertions made by Boner, there was no showing that Brothers' services were needed elsewhere, or that some essential function of the Customs Service would be impaired if Brothers performed representational activity while serving on the initial ACCEPT team. Again, Boner acknowledged that he had never before attributed nonselection to the necessity of rotating Brothers into another assignment. The pretextual nature of Respondent's argument in this area of interest is indicated by these additional circumstances. /16/ The proof adduced establishes a prima facie showing that Brothers was engaged in protected activity, and that his nonselection was caused solely by reason of his participation in such protected activity. Even assuming that Boner's decision to exclude Brothers was based on one or more legitimate reasons for non-selection, together with prohibited reasons related to Brothers' Union position, the record failed to show by a preponderance of the evidence, that Boner would have reached the same decision, or that he would have taken the same action, in the absence of protected activity. Accordingly, it is concluded that counsel for the General Counsel has met the burden of showing a violation of Section 7116(a)(2), and a derivative violation of Section 7116(a)(1), based upon discriminatory conduct. Counsel representing the General Counsel argues in his post-hearing brief that in order to remedy the Section 7116(a)(2) violation, the Respondent should be directed to include Brothers in the group performance award that he would have received if he had been assigned to the initial ACCEPT team, and that Respondent should be ordered to pay Brothers the sum of $100.00, the amount given to other Customs employees included in the group award. He argues that such an order is authorized by the Back Pay Act, 5 U.S.C. 5596, and by regulations issued to implement the Back Pay Act, 5 C.F.R. 550.801 et seq. However, both the Back Pay Act and the implementing regulations make it quite clear that the provisions of the Back Pay Act operate to authorize reimbursement of "pay, allowances, or differentials . . . which the employee normally would have received . . . . " It is clear that the $100.00 group performance award would not fall within any of these three categories. The Back Pay Act and implementing regulations authorize only payment of an amount which the employee "normally would have earned or received" if an erroneous personnel action had not occurred. Morris v. United States, 595 F.2d (Ct. Cl. 1979); Hurley v. United States, 624 F.2d 93 (10th Cir. 1980); Community Services Administration, 7 FLRA No. 32 (1981), 7 FLRA 206. The Back Pay Act does not mention incentive awards, and these awards would not normally be paid to employees for their services. It covers normal employee benefits "in the nature of employment compensation or emoluments . . . . " Community Services Administration, supra. However, the inapplicability of the Back Pay Act would not operate to preclude such an award. It merely means that the Back Pay Act may not be utilized as a basis for such an award in this case. The record is clear that had Brothers been assigned to the initial ACCEPT team he would have participated in the group award. /17/ As a result of the Respondent's violation of Section 7116(a)(2) of the Statute, Brothers was denied the opportunity to serve on the initial ACCEPT team. Subsequent rotation to the team in March of 1984 for approximately six months did not provide a complete remedy for the harm done. The unique value of participating in a pilot program was lost to Brothers in large measure. Although the Back Pay Act does not provide a basis for a remedy in this case, it must be recognized that the provisions of the Federal Service Labor-Management Relations Statute provide the Authority with broad powers to effect remedial action for the purpose of carrying out the policies of the Statute. Section 7105(g)(3) of the Statute provides: (g) In order to carry out its functions under this Chapter, the Authority may-- . . . . (3) . . . require an agency . . . to cease and desist from violations of this chapter and require it to take any remedial action it considers appropriate to carry out the policies of this chapter. Section 7118(a)(7) of the Statute specifically provides the Authority with a mandate to effectuate remedial action in unfair labor practice cases. Reference is made to orders requiring an agency to cease and desist; requiring renegotiation of an agreement; requiring that such agreements be given retroactive effect; requiring reinstatement with backpay in accordance with the Back Pay Act; and orders requiring "such other action as will carry out the purpose of this chapter." The Authority has held that these provisions confer upon the Authority wide discretion to fashion remedies. Interpretation and Guidance, 15 FLRA No. 120 (1984), 15 FLRA 564. In light of the egregious nature of the factual circumstances presented concerning Boner's decision to exclude Brothers, the showing that but for Boner's consideration of Brothers' Union position and Union activities, Brothers would have been assigned to the initial ACCEPT team; the showing that had Brothers been assigned to the initial ACCEPT team he would have shared in the group award; and the showing that Brothers did later serve on the ACCEPT team for about six months; it is determined that the Respondent should be ordered to include Brothers among those participating in the initial group award, and further that he should be paid the sum of $100.00, the amount paid to others sharing the group award. Having found that the Respondent violated Sections 7116(a)(1) and (2) of the Statute, it is recommended that the Authority issue the following Order: ORDER Pursuant to Section 2423.29 of the Federal Labor Relations Authority's Rules and Regulations and Section 7118 of the Federal Service Labor-Management Relations Statute, the Authority hereby orders that the United States Customs Service, Region IV, Miami, Florida, shall: 1. Cease and desist from: (a) Interfering with, restraining, or coercing John Brothers, or any other employee, in the exercise of rights assured by the Federal Service Labor-Management Relations Statute, by commenting during the course of a detail selection process, concerning the negative effect of John Brothers' official position in, or activities on behalf of, the National Treasury Employees Union, or any other labor organization. (b) Discouraging membership in a labor organization by refusing to assign John Brothers to any detail because of his official position in, or activities on behalf of, the National Treasury Employees Union. (c) In any like or related manner interfering with, restraining, or coercing its employees in the exercise of their rights assured by the Federal Service Labor-Management Relations Statute. 2. Take the following affirmative action in order to effectuate the purposes and policies of the Statute: (a) Include John Brothers in the group award given to employees of the United States Customs Service, Norfolk District, who were assigned to the Automated Cargo Clearance Enforcement Processing Techniques Program during the period September 6, 1983 to October 26, 1983, and pay to him the sum of $100.00, the amount awarded to employees who participated in the group award. (b) Post at its facilities at the United States Customs Service, Region IV, Miami, Florida, and United States Customs Service, Norfolk District, Norfolk, Virginia, copies of the attached Notice on forms to be furnished by the Federal Labor Relations Authority. Upon receipt of such forms they shall be signed by the Regional Director, United States Customs Service, Region IV, Miami, Florida, or his designee, and shall be posted and maintained for 60 consecutive days thereafter, in conspicuous places, where notices to employees are customarily posted. Reasonable steps shall be taken to insure that such Notices are not altered, defaced, or covered by other material. (c) Pursuant to Section 2423.30 of the Authority's Rules and Regulations, notify the Regional Director, Region III, Federal Labor Relations Authority, in writing, within 30 days from the date of this Order, as to what steps have been taken to comply herewith. LOUIS SCALZO Administrative Law Judge Dated: January 23, 1985 Washington, D.C. APPENDIX NOTICE TO ALL EMPLOYEES PURSUANT TO A DECISION AND ORDER OF THE FEDERAL LABOR RELATIONS AUTHORITY AND IN ORDER TO EFFECTUATE THE POLICIES OF CHAPTER 71 OF TITLE 5 OF THE UNITED STATES CODE FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS STATUTE WE HEREBY NOTIFY OUR EMPLOYEES THAT: WE WILL NOT interfere with, restrain, or coerce John Brothers, or any other employee, in the exercise of rights assured by the Federal Service Labor-Management Relations Statute, by commenting during the course of a detail selection process, concerning the negative effect of John Brothers' official position in, or activities on behalf of, the National Treasury Employees Union, or any other labor organization. WE WILL NOT discourage membership in a labor-organization by refusing to assign John Brothers to any detail because of his official position in, or activities on behalf of, the National Treasury Employees Union. WE WILL NOT in any like or related manner, interfere with, restrain, or coerce our employees in the exercise of their rights assured by the Federal Service Labor-Management Relations Statute. WE WILL include John Brothers in the group award given to employees of the United States Customs Service, Norfolk District, who were assigned to the Automated Cargo Clearance Enforcement Processing Techniques Program during the period September 6, 1983 to October 26, 1983, and pay to him the sum of $100.00, the amount awarded to employees who participated in the group award. (Agency or Activity) Dated: . . . By: (Signature) This Notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced or covered by any other material. If employees have any questions concerning this Notice or compliance with any of its provisions, they may communicate directly with the Regional Director of the Federal Labor Relations Authority, Region III, whose address is: 1111-18th Street, N.W., Suite 700, P.O. Box 33758, Washington, D.C. 20033-0758, and whose telephone number is: (202) 653-8500. --------------- FOOTNOTES$ --------------- /1/ In his Statement of Facts, the Judge correctly states that employee Brothers testified that Supervisory Customs Inspector Callis informed Brothers that the award here in question was based upon the work of the ACCEPT team as a whole, and that if Brothers had been assigned to the initial team he also would have been the recipient of an award. However, as excepted to by the Respondent, the Judge inadvertently states, at note 15 of his Decision, that Callis himself testified to that effect. The Authority, noting that the Judge at note 15 is referring back to his earlier finding (at page 6 of his Decision) as to Brothers' testimony, which was not contradicted, hereby corrects this inadvertent error, which does not in any way affect the overall findings in this case. /2/ We limit our adoption of the Judge's conclusion that the Back Pay Act does not serve as a basis for our remedy herein to the particular circumstances of this case. With regard to the Authority's broad remedial powers under section7105(g)(3) and 7118(a)(7) of the Statute, see generally Department of the Treasury, Internal Revenue Service, Atlanta Service Center, 18 FLRA No. 83, n.6 (1985); National Treasury Employees Union and National Treasury Employees Union Chapter 121, 16 FLRA No. 102, n.2 (1984), petition for review filed, No. 85-1053 (D.C. Cir. Jan. 25, 1985). /3/ Counsel representing the General Counsel moved to correct errors in the hearing transcript. Counsel representing the Respondent opposed the motion in part; however, consideration of questioned portions of the motion discloses that in each instance the proposed corrections were appropriate as they correct obvious non sequiturs or clearly erroneous elements of the transcript. Under authority reflected in 5 C.F.R. 2423.19(r), the proposed corrections are approved. The following additional errors in the hearing transcript are also noted and corrected: PAGE LINE CHANGE 4 5 "director" to "director's" 4 5 "acquainted" to "complaint" 6 18 "ignore" to "omit" 70 16 "antiunion-- and just" to "there was no anti-union animus" 70 17 omit "is not an exhibit" 72 8 "the" to "in the" 72 20 "stand on" to "represent" 105 6 "reputation" to "representation" 105 19 "reputation" to "representation" 105 19 "here" to "clear" 105 20 "of a certain doz" to "clear as day" 106 12 "designated" to "dismissed" /4/ Boner's Branch was located within Tennant's area of responsibility. The Respondent's answer reflects an admission that Boner had the position described, that he was a supervisor or management official within the meaning of the Statute, and that he acted as an agent of the Respondent at Respondent's Norfolk facility. Boner had responsibility for overseeing activities relating to control and inspection of cargo, and clearance of carriers and passengers. /5/ Employees were not requested to volunteer or apply for the ACCEPT Program. /6/ Fuller testified that some of the employees recommended were approved, and that Brothers was the only candidate subjected to comment. Boner testified that about one third of the names suggested were approved (Tr. 62-63, 68). /7/ Boner testified that he had served as a union president for two years prior to becoming a supervisor, and noted that he was aware that he had erred in his handling of the matter. His testimony indicates that he was clearly aware of the sensitivity of the issue involved (Tr. 96, 117). /8/ Boner was Brothers' second line supervisor. /9/ In March of 1984, Brothers was detailed to serve on the ACCEPT team for a six month period. The detail ended early in October 1984 (Tr. 30, 83). /10/ Boner endorsed the recommendation but reduced the amount to $200.00. Assistant District Director Tennant, and District Director James Cahill then reduced the amount to $100.00 (Jt. Exh. No. 3). Boner testified that two employees assigned to the ACCEPT team were transferred out prior to completion of the initial startup period (Tr. 121). /11/ Although the collective bargaining agreement became effective after the filing of the charge in this case, it is clear that the provisions of the agreement would compel consideration of awards received prior to the effective date of the agreement. Moreover, consideration of such awards would be anticipated in the normal course of events even in the absence of a contractual provision. On the basis of the foregoing, and in light of the fact that the agreement was entered into the record as a joint exhibit, Respondent's post-hearing motion to strike references to the collective bargaining agreement in the brief filed by the General Counsel is denied (Respondent's brief at page 19). It is noted that Respondent's counsel refers to the agreement as "Jt. Exh. No. 3," rather than "Jt. Exh. No. 2," the correct designation. /12/ Consideration of evidence relating to the rotation system described disclosed no indication of a rotation policy which would have required that Boner rotate only certain Customs Inspectors other than Brothers into the ACCEPT team, or that Brothers be assigned elsewhere in order to conform to an established policy. /13/ As previously noted, the record also reflects that during Boner's discussion of ACCEPT team candidates with Inspectors Shock and Fuller in July of 1983, Boner "agreed that (Brothers) was a good inspector . . . . " (Tr. 58). /14/ Although, it is unnecessary to prove that an employee did actually consider the statements to be coercive in nature, it is noted that the record reflects proof which may be construed as evidencing the fact that Brothers did feel that Boner's statements to Brothers interfered with rights conferred by the Statute (Tr. 21). /15/ The statements alleged in the complaint and established as a basis for Section 7116(a)(1) violations were not protected as free speech under Section 7116(e) of the Statute since the statements were clearly made under coercive conditions. Department of the Treasury, Internal Revenue Service, Louisville District, supra; United States Air Force, Lowry Air Force Base, Denver, Colorado, 16 FLRA No. 128 (1984), 16 FLRA 952. /16/ In Department of the Navy, Norfolk Naval Shipyard, Portsmouth, Virginia, 15 FLRA No. 165 (1984), 15 FLRA 867, the Authority recognized that irreconcilable conflicts may arise between management's right to insist on the performance of a job that cannot be deferred and an employee's right to engage in protected union activity. It was noted that where such conflicts arise, management must be free to assign the employee, without loss of pay, to other duties that will not impair any essential function of the agency, but will permit the employee to perform those other duties and to also engage in protected union activity. The decision held that it was management's burden to show that a transfer in derogation of protected rights is warranted. Here, the record is devoid of any showing that the exercise of protected rights by Brothers while serving on the initial ACCEPT team would have impaired an essential function of the Customs Service. /17/ As noted, Supervisory Customs Inspector Callis testified that the award was made to the initial ACCEPT team based upon the work of the team as a whole, and that Brothers would have received the award had he been assigned to the initial ACCEPT team. This evidence was not contradicted by the Respondent.