[ v17 p685 ]
17:0685(100)CA
The decision of the Authority follows:
17 FLRA No. 100 U.S. OFFICE OF PERSONNEL MANAGEMENT Respondent and AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES LOCAL 32, AFL-CIO Charging Party Case No. 3-CA-20383 DECISION AND ORDER The Administrative Law Judge issued his Decision in the above-entitled proceeding, finding that the Respondent had engaged in the unfair labor practices alleged in the complaint and recommending that it be ordered to cease and desist therefrom and take certain affirmative action. Thereafter, the Respondent filed exceptions to the Judge's Decision and a supporting brief and the General Counsel filed an opposition thereto. Pursuant to section 2423.29 of the Authority's Rules and Regulations and section 7118 of the Federal Service Labor-Management Relations Statute (the Statute), the Authority has reviewed the rulings of the Judge made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. Upon consideration of the Judge's Decision and the entire record, the Authority hereby adopts the Judge's findings, conclusions and recommended Order. Thus, the Authority agrees that the Respondent violated section 7116(a)(1), (5) and (8) of the Statute by refusing to furnish to the exclusive representative of its employees data reasonably available and necessary for the Union to perform its representational function within the meaning of section 7114(b)(4) of the Statute. In adopting this conclusion, the Authority rejects, for the reasons fully set forth in Army and Air Force Exchange Service (AAFES), Fort Carson, Colorado, 17 FLRA No. 92 (1985), the Respondent's contention that the release of the data sought was prohibited by the Privacy Act of 1974, Pub. L. No. 83-579, 88 Stat. 1896 (codified as amended at 5 U.S.C. 552a (1976)). ORDER Pursuant to section 2423.29 of the Federal Labor Relations Authority's Rules and Regulations and section 7118 of the Statute, it is hereby ordered that the U.S. Office of Personnel Management, Washington, D.C., shall: 1. Cease and desist from: (a) Refusing to provide to the American Federation of Government Employees, Local 32, AFL-CIO, the employees' exclusive representative, all requested data reasonably available and necessary for it to properly perform its representational function in connection with the grievance filed by employee Sally Cottam on January 6, 1982. (b) In any like or related manner interfering with, restraining, or coercing its employees in the exercise of their rights assured by the Federal Service Labor-Management Relations Statute. 2. Take the following affirmative action in order to effectuate the purposes and policies of the Federal Service Labor-Management Relations Statute: (a) Upon request, provide to the American Federation of Government Employees, Local 32, AFL-CIO, the employees' exclusive representative, all requested data reasonably available and necessary for it to properly perform its representational function in connection with the grievance filed by employee Sally Cottam on January 6, 1982. (b) Post at its facilities in Washington, D.C. copies of the attached Notice on forms to be furnished by the Federal Labor Relations Authority. Upon receipt of such forms, they shall be signed by the Director, or his designee, and shall be posted and maintained for 60 consecutive days thereafter, in conspicuous places, including all bulletin boards and other places where notices to employees are customarily posted. Reasonable steps shall be taken to ensure that such Notices are not altered, defaced, or covered by any other material. (c) Pursuant to section 2423.30 of the Authority's Rules and Regulations, notify the Regional Director, Region III, Federal Labor Relations Authority, in writing, within 30 days from the date of this Order, as to what steps have been taken to comply herewith. Issued, Washington, D.C., April 23, 1985 Henry B. Frazier III, Acting Chairman William J. McGinnis, Jr., Member FEDERAL LABOR RELATIONS AUTHORITY NOTICE TO ALL EMPLOYEES PURSUANT TO A DECISION AND ORDER OF THE FEDERAL LABOR RELATIONS AUTHORITY AND IN ORDER TO EFFECTUATE THE POLICIES OF CHAPTER 71 OF TITLE 5 OF THE UNITED STATES CODE FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS WE HEREBY NOTIFY OUR EMPLOYEES THAT: WE WILL NOT refuse to provide the American Federation of Government Employees, Local 32, AFL-CIO, the employees' exclusive representative, all requested data reasonably available and necessary for it to properly perform its representational function in connection with the grievance filed by employee Sally Cottam on January 6, 1982. WE WILL NOT in any like or related manner interfere with, restrain, or coerce our employees in the exercise of their rights assured by the Statute. WE WILL, upon request, provide to the American Federation of Government Employees, Local 32, AFL-CIO, the employees' exclusive representative, all requested data reasonably available and necessary for it to properly perform its representational function in connection with the grievance filed by employee Sally Cottam on January 6, 1982. (Agency) Dated: . . . By: (Signature) (Title) This Notice must remain posted for 60 consecutive days from the date of posting, and must not be altered, defaced, or covered by any other material. If employees have any questions concerning this Notice or compliance with its provisions, they may communicate directly with the Regional Director for the Federal Labor Relations Authority, Region III, whose address is: P.O. Box 33758, Washington, D.C. 20033-0758 and whose telephone number is: (202) 653-8452. -------------------- ALJ$ DECISION FOLLOWS -------------------- Case No.: 3-CA-20383 D. Randall Frye, Esq. For the General Counsel Eugene N. Scallan and Stuart M. Foss, Esqs. For the Respondent Before: ELI NASH, JR., Administrative Law Judge DECISION Statement of the Case This is a proceeding under the Federal Service Labor-Management Relations Statute, Chapter 71 of Title 5 of the U.S. Code, 5 U.S.C. 7101 et seq. (hereinafter referred to as the Statute) and the Rules and Regulations of the Federal Labor Relations Authority, 5 C.F.R.Chapter XIV, Sec. 2410 et seq. On July 19, 1982, the Regional Director for Region 3 of the Federal Labor Relations Authority (hereinafter called the Authority) pursuant to charges originally filed by the American Federation of Government Employees, Local 32, AFL-CIO (hereinafter called the Union) issued a Complaint and Notice of Hearing alleging that the U.S. Office of Personnel Management (hereinafter called Respondent) engaged in unfair labor practices within the meaning of section 7116(a)(1), (5) and (8) of the Statute by denying a request for necessary and relevant information to prepare an employee grievance thereby failing to comply with section 7114(b)(4)(A), (B) and (C) of the Statute and refusing to negotiate in good faith with the Union. Respondent filed an Answer denying commission of any unfair labor practices. A hearing in this matter was conducted before the undersigned at Washington, D.C. All parties were represented by counsel and were afforded full opportunity to be heard, to examine and cross-examine witnesses, to introduce evidence and to argue orally. Also all parties filed timely briefs. Based upon the entire record in this matter, including my observation of the witnesses and their demeanor, and upon my evaluation of the evidence, I make the following findings, conclusions, and recommendations. Findings of Fact The facts are brief and uncontested. Respondent and the Union are parties to a collective bargaining agreement which became effective in May 1960, and which remained in full force and effect at all times material herein. The aforementioned agreement contains a full scope grievance procedure with binding arbitration. Sometime in 1981, pursuant to the parties collective bargaining agreement, Steven Weisberg, a Union steward, filed a grievance on behalf of unit employee, Sally Cottam. The grievance alleged, among other things, contractual and regulatory violations regarding a performance appraisal of Ms. Cottam by her supervisor, Patsy Reid. Respondent resolved this grievance at the fourth step of the grievance procedure by directing Ms. Reid to prepare two new appraisals. The new appraisals were to reflect the performance of Ms. Cottam for the periods from: May 15, 1980 to December 13, 1980 and December 14, 1980 to October 14, 1981. These appraisals were prepared by Ms. Reid during the latter part of December 1981. After reviewing the December 1981 appraisals with Ms. Cottam, Weisberg filed a second grievance regarding the appraisal for the period December 14, 1980 to October 14, 1981, as it showed that Ms. Cottam's performance had deteriorated. This grievance also alleged contractual and regulatory violations regarding the appraisal. At the conclusion of the third step, the Union decided that it needed additional information to further pursue the grievance. Accordingly, the Union, by letter dated February 19, 1982, requested Respondent to provide it with copies of appraisals for staffing clerks in the same work unit as Ms. Cottam. This request involved approximately 10-12 such employees. By letter dated February 24, 1982, Respondent denied the Union's request stating, inter alia, "we have determined that the information you have requested is neither relevant nor necessary as outlined in 5 U.S.C. 7114(b)(4). Consequently, we feel that we have no obligation to provide you with the information you have requested". Respondent provided no other reason for the denial at that time. In making its request for the above-mentioned information, the Union clearly indicated that such information was necessary for its preparation of the fourth step grievance of Ms. Cottam. Further, Union steward Weisberg's testimony revealed that the Union needed the information for the following reasons: (1) Ms. Cottam had been promoted at the end of her last appraisal period and the Union "considered it to be highly unusual for an employee's performance to deteriorate markedly after a promotion"; (2) to ensure that Ms. Cottam was not treated differently than other employees since she had been active in the Union and a Union steward; (3) to determine if there was a pattern of employees' performance deteriorating after a promotion; and (5) generally to determine if arbitration of the grievance was warranted. After receipt of Respondent's February 24, 1982, denial of the Union's information request, Weisberg met with Union President Karen Boyd. Together they concluded that an "unfair labor practice charge was in order". Thereafter, Weisberg requested an extension of time to file the fourth step grievance. Respondent granted a one week extension and Weisberg prepared the fourth step grievance without the requested information. Ultimately, Respondent denied the fourth step grievance. Without the information, the Union concluded that it could not pursue the grievance further. Discussion and Conclusions The principal issue here is whether or not an exclusive bargaining representative is entitled to be furnished information which is relevant and necessary to processing a grievance from an employing agency. That issue has been resolved by the Authority in several recent cases. See, Veterans Administration Regional Office, Denver, Colorado, 7 FLRA (1981); Veterans Regional Office, Denver, Colorado, 10 FLRA No. 78; Veterans Administration, Iron Mountain, Michigan, 10 FLRA No. 79. The above cited cases leave no doubt that an exclusive representative is entitled to information which is necessary and relevant to processing a grievance and that the exclusive representative's right to receive and an agency's obligation to furnish such information is derived from section 7114(b)(4) of the Statute. Refusal to supply such information may, therefore, be violative of section 7116(a)(1), (5) and (8), if it is established that the requested information is necessary and relevant for the exclusive representative to perform its representational functions. Those functions, without question, include the processing of employee grievances. The request for information in this case involved performance evaluations of approximately 10-12 staffing clerks located in the same work unit as the grievant. The Union representative who requested the information testified that it was needed for several reasons including consideration of the highly unusual circumstance of an employee's performance deteriorating markedly after a promotion; to insure that the grievant was not treated differently than other employees since she had been active in the Union and a Union steward; and to generally determine if arbitration of the grievance was warranted. The latter reason being highly significant, particularly since the grievance had already gone through several stages and as part of its representational function an exclusive representative has an affirmative obligation, in my view, to determine whether or not a grievance it may be pursuing has merit or warrants further action on its part. Such consideration is essential if the exclusive representative is to function effectively in its role. Respondent's reply to the request for these performance evaluations was based on its unilateral observation that "we have determined that the information you have requested is neither relevant nor necessary as outlined in 5 U.S.C. 7114(b)(4). Consequently, we feel that we have no obligation to provide you with the information you have requested." Respondent argues that the information was not relevant on a twofold theory combining management's rights to evaluate its employees and upon its interpretation of the Privacy Act of 1974. The Privacy Act issue has long been resolved by the agencys administering federal labor-management relations laws. The case law establishes that an individual's rights to privacy of his records must be balanced against the conflicting rights in each case. Where, as here, the right of an exclusive representative to adequately perform its representational functions as well as the broad public interest in having the Federal government operate within its merit promotion system so that its employees are given equitable treatment, while encouraging the use of non-disruptive grievance procedures the exclusive representative's right has been held to outweigh an employee's loss of privacy. Veterans Administration Regional Office, Denver, Colorado, supra. See also, Department of the Treasury, Internal Revenue Service, 8 A/SLMR 112 (1978). In this matter, Respondent has offered no reason to disturb that balance. Furthermore, Respondent offered no cogent reason why the privacy of individual employees could not be maintained through already developed methods such as sanitizing those records. In such circumstances, it is to be found that the conflicting rights established under the Privacy Act do not, in this case, outweigh the rights of the exclusive representative to perform its representational functions. Accordingly, it is found that the Charging Party Union established the relevancy and necessity of the requested information and Respondent's denial of the information based on its determination that the information requested was neither relevant nor necessary violated section 7116(a)(1), (5) and (8) of the Statute. Then Respondent contends that supplying the requested information invades its management rights to evaluate its employees. This contention misses the point. The record is devoid of any suggestion that by furnishing the information requested by the Union would in any way encroach on management's ability to evaluate its employees. In fact the request is for performance evaluations which have already been made. In any event, the exclusive representative here sought information solely in connection with the processing of a particular grievance. There is no suggestion from the record that the information was sought to engage in any effort to change the agency's method of employee evaluation, but merely was to compare the past evaluations with those of the grievant in order to ascertain whether any inconsistencies existed, and to determine whether it would pursue this particular grievance any further. Certainly the Union's action was entirely consistent with its legitimate function as exclusive representative and does not suggest any attempt to infringe on a management prerogative as Respondent suggests. In short, Respondent's argument established no connection between furnishing this information and any infringement on its right to evaluate employees. Without such a connection this argument must be rejected. Respondent also raises a question regarding application of its Notice of Systems of Record which it claims prohibits disclosure of the requested information unless it is relevant and necessary, is also premised on the distinction it draws between grievances and negotiations. Admittedly, the routine use exception /1/ cited by Respondent provides an exception to the Privacy Act when the information sought is "relevant and necessary to their duties as exclusive representative". Respondent's own regulations provide an exception allowing the exclusive representative to obtain information such as requested here. The Authority repeatedly has held that such information must be supplied to the exclusive representative where it is relevant and necessary under section 7114(b). The very law upon which Respondent relies and Authority precedent permits disclosure to an exclusive representative of exactly the type information sought by the Union to "resolve disputes under a negotiated grievance procedure." Thus, even under the routine use exception the information if relevant and necessary should be provided to the exclusive representative. However, Respondent contends that it has retained authority under the Privacy Act to make reviews of initial agency determinations regarding access to and amendments to records in those systems under 5 C.F.R. 297.101(a)(3). Thus, Respondent urges that it alone must make the determination of what is relevant and necessary. Seemingly, this would be so, even where it is engaged in administering a system involving a grievance with its own employees. Such a theory, if adopted, would deprive the exclusive representative of its statutory right to have such information furnished and indeed disrupts the balance of rights. Under such an approach Respondent need not take into consideration criteria which the Authority might use in deciding whether or not the particular information sought is relevant and necessary. Respondent's argument notwithstanding the balance of individual rights versus those of the exclusive representative must be weighed. A review of the legislative history of the Statute and the Statute itself reveals no restrictions such as proposed by Respondent on the Authority in making its determinations. It is, therefore, found that the routine use exceptions, particularly where employees of the administering agency are involved infringes on the Authority's duty to determine relevancy and necessity of requested information in unfair labor practice situations. To the extent that it conflicts with the Authority's rules and regulations, I find the routine use exception in applicable. In sum, it is found that the routine use exception not only does not bar disclosure of the information requested here, but it supports the exclusive representative's assertion that it is entitled to be provided information which it is necessary and relevant for the purpose of processing a grievance. Based on the foregoing, it is concluded that Respondents refusal to furnish the exclusive representative herein with information which was necessary and relevant to processing a grievance violated section 7116(a)(1), (5) and (8) of the Statute. Accordingly, it is recommended that the Authority adopt the following: ORDER Pursuant to section 2423.29 of the Federal Labor Relations Authority's Rules and Regulations of section 7118 of the Statute, it is hereby ordered that the United States Office of Personnel Management, Washington, D.C., shall: 1. Cease and desist from: (a) Failing and refusing to provide, American Federation of Government Employees, Local 32, AFL-CIO, the employees' exclusive representative, requested data which is necessary and relevant to enable such exclusive representative to perform its representational duties in connection with an employee's grievance. (b) In any like or related manner interfering with, restraining, or coercing employees in the exercise of their rights assured by the Federal Service Labor-Management Relations Statute. 2. Take the following affirmative action in order to effectuate the purposes and policies of the Federal Service Labor-Management Relations Statute: (a) We will provide, upon request to the American Federation of Government Employees, Local 32, AFL-CIO, the employees exclusive representative requested data which is necessary and relevant to enable it to perform its representational duties in connection with an employees grievance. (b) Post at its facilities in Washington, D.C., copies of the attached Notice on forms to be furnished by the Federal Labor Relations Authority. Upon receipt of such forms they shall be signed by the Director, and shall be posted and maintained by him for 60 consecutive days thereafter, in conspicuous places, including all bulletin boards and other places where notices to employees are customarily posted. The Director shall take reasonable steps to insure that such Notices are not altered, defaced, or covered by any other material. (c) Pursuant to section 2423.30 of the Authority's Rules and Regulations, notify the Regional Director, Region III, Federal Labor Relations Authority, in writing, within 30 days from the date of this Order, as to what steps have been taken to comply herewith. ELI NASH, JR. Administrative Law Judge Dated: February 23, 1983 Washington, D.C. APPENDIX NOTICE TO ALL EMPLOYEES PURSUANT TO A DECISION AND ORDER OF THE FEDERAL LABOR RELATIONS AUTHORITY AND IN ORDER TO EFFECTUATE THE POLICIES OF CHAPTER 71 OF TITLE 5 OF THE UNITED STATES CODE FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS STATUTE WE HEREBY NOTIFY OUR EMPLOYEES THAT: WE WILL NOT fail or refuse to provide the American Federation of Government Employees, Local 32, AFL-CIO, the employees' exclusive representative, requested data which is necessary and relevant to enable such exclusive representative to perform its representational duties in connection with an employee's grievance. WE WILL NOT in any like or related manner interfere with, restrain, or coerce employees in the exercise of their rights assured by the Statute. WE WILL provide upon request to the American Federation of Government Employees, Local 32, AFL-CIO, the employees' representative requested data which is necessary and relevant to enable it to perform its representational duties in connection with an employees' grievance. (Agency or Activity) Dated: . . . By: (Signature) This Notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced or covered by any other material. If employees have any questions concerning this Notice or compliance with any of its provisions, they may communicate directly with the Regional Director of the Federal Labor Relations Authority, Region III, whose address is: 1111 - 18th Street, N.W., Suite 700, Washington, D.C., 20033-0758, and whose telephone number is: (202) 653-8507. --------------- FOOTNOTES$ --------------- /1/ 47 F.R. 3234, January 22, 1982, and compilation at 47 F.R. 1649.3, April 16, 1982: (e) To disclose information to an arbitration to resolve disputes under a negotiated grievance procedure or to officials of labor organizations recognized under 5 U.S.C.Chapter 71 when relevant and necessary to their duties of exclusive representation.